TF-CBT (1)
ADVANCED SEARCH
Event Date Search
Postal Code Search
Speaker Search
Credits Search
How do I select the program(s) that I want to register for?
- When you click on the program title, an "Add to Cart" or "Register Now" button will appear to the right of the course details. Click this to add the item(s) to your account. You’ll be taken to a Pricing Page showing your available pricing options. Be sure to sign in to your member account to receive the correct member pricing for your jurisdiction(s). Follow the checkout prompts to complete your registration. To access your account and registrations, hover over “Hello, [Your Name].”
How do I find courses after registration?
1. If you're not yet signed in, click or tap "Hello, Guest" in the top right (desktop) or top left (mobile) corner. Select "Sign In" from the drop-down menu, when it appears. Login with your CE catalog email address and password. Once signed in, the "Hello, Guest" button will change to "Hello, [Your Name]."
2. Click or tap on "Hello, [Your Name]." If a drop-down menu appears, click "My Products." By default, you will see a list of your registrations from the past 365 days, organized by the upcoming live events first, followed by the rest in order from newest to oldest by registration date.
Additional filtering options are available under "Sort By" at the top of the screen, and under "Refine Your Results" and "Display Registrations From" on the left side of the screen.. You will also receive a confirmation email at the time of registration, sent to the email address associated with your online catalog account profile. This email includes a link to the My Products page.
2. Click or tap on "Hello, [Your Name]." If a drop-down menu appears, click "My Products." By default, you will see a list of your registrations from the past 365 days, organized by the upcoming live events first, followed by the rest in order from newest to oldest by registration date.
Additional filtering options are available under "Sort By" at the top of the screen, and under "Refine Your Results" and "Display Registrations From" on the left side of the screen.. You will also receive a confirmation email at the time of registration, sent to the email address associated with your online catalog account profile. This email includes a link to the My Products page.
How to find programs that interest me?
1. Hover your mouse over the "Browse by Delivery Type" in the top left corner of the catalog home page. You may limit your search to the delivery type (format) you wish to view.
2. Use the "Search" bar at the top center of the catalog home page. You may search by any word, all words, or an exact phrase.
On the Search Results page, apply filters or re-sort the results to your preference. The "Category" filter displays available primary categories with the number of courses in each. Once a primary category is selected, the secondary filter will populate with subcategories (also showing course counts). If no primary category is selected, all secondary categories will be shown.
2. Use the "Search" bar at the top center of the catalog home page. You may search by any word, all words, or an exact phrase.
On the Search Results page, apply filters or re-sort the results to your preference. The "Category" filter displays available primary categories with the number of courses in each. Once a primary category is selected, the secondary filter will populate with subcategories (also showing course counts). If no primary category is selected, all secondary categories will be shown.
What if I need more information on a program or product?
Detailed information is provided on the course details page, which can be accessed by clicking on a course title. The course details page includes program description, schedule, content, credits, and faculty/presenters.
How to access my courses (including live programs)?
1. If you're not yet signed in, click or tap "Hello, Guest" in the top right (desktop) or top left (mobile) corner. Select "Sign In" from the drop-down menu. Login with your CE catalog email address and password. Once signed in, the "Hello, Guest" button will change to "Hello, [Your Name]."
2. If you’re not automatically redirected, click or tap on "Hello, [Your Name]." Then click "My Courses," if the drop-down menu appears.
Locate the appropriate program and launch by clicking the "Play" button under the program title.
2. If you’re not automatically redirected, click or tap on "Hello, [Your Name]." Then click "My Courses," if the drop-down menu appears.
Locate the appropriate program and launch by clicking the "Play" button under the program title.
When I click on the “Play” button, nothing happens. What should I do?
When you click the green 'Play' button, it will launch the viewer in a new window. If nothing happens, the viewer window is likely already open. Please check all open or minimized windows.
What do I do if I do not meet the minimum system requirements?
If you do not meet any of the previously listed requirements, you may want to access your course content from a different computer or location. For assistance with testing your system, please reach out to our customer support team at (877) 880-1335 or Support@InReachCE.com. IMPORTANT: If you plan to access any online content from a work location, we strongly recommend checking with your IT department or Network Administrator to ensure you have the necessary permissions to install programs and access streaming media.
What are the minimum system requirements for viewing a program online?
- Windows- X86 or X64 (64-bit mode support for IE only) 1.6-gigahertz (GHz) or higher processor with 2GB RAM.
- Mac- Mac OS 10.5+(Leopard) (Browsers must be in 32-bit mode), an Intel Core Duo 1.83-gigahertz (GHz) or higher processor with 2GB RAM.
- Internet – A Cable or DSL internet connection providing 2-3Mbps is highly recommended for the best streaming experience.
What are the available course delivery types (formats)?
- Zoom Webinar* - A live CE presentation, accessed on a desktop/laptop computer or a mobile device for a real-time visual and audio presentation, delivered through a video conferencing platform, such as Zoom. It can be joined via the browser or the Zoom application (the latter need to be downloaded to your device in advance).
- Webcast* - A live CE presentation, accessed on a desktop/laptop computer or a mobile device for a real-time visual and audio presentation, delivered within your CE account through the InReach Viewer. Since these play directly through a browser, without the need to download or install any additional software.
What is the difference between Member vs Non-member?
You are considered a member if you work at a Child Advocacy Center, or with one via a linkage agreement. You can still attend NCA offered trainings if you do not meet this criteria—you would select non-member.
